Ordering Info

 

making a purchase online could not be easier. once you have selected your vintage treasure, click “add to cart”. this will take you to a window with the option to  “checkout” or "keep shopping" . add as many items as you like! once you are ready to make your purchase, just use the "checkout" option which will take you to paypal. we accept all major credit & debit cards through paypal, which is a secure online payment service. you don’t even need an account! or you can pay via cheque, made payable to Jakki Pransky and sent to the address at the bottom of the page. orders paid by cheque will be dispatched as soon as payment has cleared and this can take up to 5 working days. orders placed by E-Cheque will be dispatched as soon as payment has been cleared. this can take up to 10 days. you will then receive a notification of order email. we try and send out all orders within 3 days but over busy periods this may vary.

all items are sent in a ruby dixie gift box.

 

we ship all of our jewellery recorded delivery.



Shipping  Charges

 

united kingdom 

recorded delivery (1-3 working days) - £2.95

FREE UK Recorded delivery for all uk orders over £50

 

europe 

European recorded delivery (3-7 working days) - £6.00

FREE European recorded delivery for all orders over £50

 

rest of the world 

International recorded delivery (7-14 working days) - £7.95

FREE Intl recorded delivery for all orders over £60

 

Returns

 

we hope you love your vintage treasures as much as we do but if not here are few guidelines. items must be returned within 7 days of receipt in a new and re- saleable condition and must be returned in its original packaging. we recommend you use a recorded delivery service for your own protection as ruby dixie cannot be held responsible for items lost or damaged in transit. please email rubydixie@yahoo.co.uk to arrange for a refund of your order. we are unable to accept returned packages without prior authorization.

 

 

please contact us to find out where to return your UNWORN jewels.

 

return shipping charges are non-refundable and are the full responsibility of the customer. your refund will be credited in the same manner and to the same account used to make the original purchase. please include your full name, email and postal address within your return.

 

 

returns and exchanges are not accepted for custom-made jewels.

 

Contact us

 

rubydixie@yahoo.co.uk

 

phone: 07753 606 620

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